Last updated August 27, 2026
Processing and delivery
Available shipping methods, charges, and estimates are shown at checkout or on the product page. Some items—especially tables, oversized pieces, preorders, and customized products—may have different handling or delivery requirements. Delivery dates are estimates rather than guarantees.
Addresses and tracking
Please review the shipping address before placing an order. When tracking is available, it will be sent using the contact information on the order. Contact us promptly if an address needs correction; changes may not be possible after fulfillment begins.
Damage, shortage, or delivery issues
Inspect the order soon after delivery and retain the packaging. If an item arrives damaged, incomplete, or different from what you ordered, send the order number and clear photos through our contact form so the team can review available remedies.
Return eligibility
Eligibility depends on the item’s condition and any product-specific terms shown before purchase. Customized, personalized, used, opened, clearance, or final-sale items may not be returnable. Contact us before sending anything back; unapproved returns may be refused or delayed.
Return shipping
If a return is approved, instructions will identify the return destination and any applicable shipping responsibility. Original and return shipping charges may be non-refundable unless the item was incorrect, damaged, or defective and we confirm otherwise.